a month ago
Bought an Alfa Stelvio 4th March 2026. Had a wonderful experience, right from the 1st contact to collection of the car. Got a really good deal for my PX. Love the new car and just as described.
James the sales person was very professional and a delight to converse with him.
Would recommend Research Garage Alfa to anyone.
a month ago
James at Alfa Romeo, Research Garage Group, Nuneaton, was excellent right from the initial enquiry, through to the sale and purchase of my Tonale. He kept me regularly informed of progress and nothing was ever too much trouble.
“Thank-you James for your attention throughout my purchase. The car is great - I love it!â€
a month ago
Massive thank you to Lee, Amber and the service team. Managed to book my car in swiftly and provided excellent service throughout. The staff were very approachable and helpful.
a month ago
I just want to highlight how amazing you guys are my business relies on my ability to adjust quickly to breakdowns and your van rental allows just that for instance I rented your partner van but a job came in which required a bigger van. Within an hour I was on site swapping out to your expert van which resulted in very little downtime for me and my customers.
Would recommend in a heartbeat and will be looking to purchase from you when the time allows
Keep it up
DLC Engineering Owner
Dan
2 months ago
Excellent service. Wouldn’t take my car anywhere else. After a lot of things needed sorting, the guys were happy to help and made sure I was kept informed. Went the extra mile at every opportunity. Bit shout out to Laura, Rob and grace
3 months ago
We have used Research Hinckley for over 20 years and have always had first class service from them. Wether it be MOT, service or repairs they have always looked after our needs. The courtesy collection service when we need work doing has been so helpful not just for us but also our son and daughter in law who also have used Research for many years now. The vehicles are always given a courtesy valet when they go in, even if it's only for MOT. Customer service these days is not always a given but I can honestly say we always get it from Research. Give them a try you won't regret it.
3 months ago
Booked my car in for a recall recently. Kelly from the service department was outstanding. Really professional, courteous and friendly. My car was even valeted before being returned to me. Top notch service all round and I'll definitely be back.
3 months ago
Research Garage Nuneaton (especially the Service Dept) continue to provide a first class level of customer service, and very reasonable pricing (for my Alfa Romeo Stelvio - which is also a first class car).
Both of which put you well above my longstanding experience with my local Audi main dealer... plus a few other brand main dealers over the yrs. They are also very easy and straight forward to do business with.
Well done! Your ongoing 'excellent' rating is well deserved.
PS: Special shout out to Sanjay (especially when test driving the Stelvio) and Ryan for their customer service approach whenever I've dropped in to admire the cars during my servicing.
4 months ago
I have just brought a used car from Research Garage and can't thank them enough for all their help. After a recent car accident my existing peugeot had been written off, but after liaising with Andy we found the perfect next car for me to buy. All the paperwork was done smoothly and efficiently, leaving me with little to do especially after the stress of having to deal with the insurance on my old car. After driving for a few days, i am over the moon with my new car. Thank you Andy for all your help!
6 months ago
We have to say Sanjay is one of the nicest gentlemen we’ve had the pleasure of dealing with. He made our first experience at a dealership so seamless, was extremely informative, friendly and polite and we’d recommend anyone to visit this dealership when exploring a new car! Can’t thank Sanjay enough, really helpful for my mom who doesn’t understand a lot. Thank you so much.
2 weeks ago
Cant fault Lee, the general manager for helping me. Had a letter for my car to be recalled, tried so many garages. Rang through to research garage and Lee got this done straight away. Along with any other staff, that helped along the way. Within 20 mins they rang me back and booked me in for the following week. I can now feel safe knowing my air bags have been done and I can stop panicking now. Thank you all for everything. Ticked every box with customer service and helpfulness.
3 weeks ago
The standards we all Deserve
I have been driving for many years and brought so many cars, but can honestly say what a great experience, no push sales, answered every question I may of had, what really set the standards was from the manager to general manager to the guys on the showroom floor only one word exceptional ! In the end was so pleased I ended up purchasing two cars. The condition of both cars perfect can’t fault, also what stands out is the after care . I own my own business and I would be proud of a team like this. Well done Research Garage Hinckley .
4 weeks ago
I had a great experience with Sanjay. He is a knowledgeable and polite individual, and I cannot recommend him enough. From start to finish, the process was smooth, and the car I received is absolutely beautiful. I highly recommend his services.
a month ago
We travelled around France for 3 weeks in our campervan in limp mode. Not able to get it fixed over there, quoted dates in July to look at it. We got home on Wednesday 25/6. Thursday pm we booked an appointment for Friday 27/6 at 8.30. We waited while they did a diagnostic check. Ian (service manager) advised us that their was a problem that needed replacement fans, which they could get that afternoon. We left and at 5.30 that afternoon Ian called us to advise that we were able to pick the campervan up Saturday so we could go away again on Sunday. Outstanding service from the service team, they are second to none and would recommend anyone. Definitely 5* service.
a month ago
Excellent service from the team on a warranty repair. Big thanks to Laura for all the updates and for sorting out a hire car. Very happy. Thank you!
2 months ago
Amazing experience today at this place. As a car enthusiast and buying first car for my daughter couldnt ask for more regarding service level and the effort that has been made to make the whole experience great. I rarely rate places but thus has been fantastic well done to Blake, Dylan and the team ðŸ‘
2 months ago
I recently purchased a CLA from Alfa Romeo, and I couldn’t be happier with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in helping me find the right car without any pressure.
The salesperson, James was fantastic—patient, attentive, and transparent throughout the entire process. He answered all our questions and made sure we felt confident in our decision.
The entire process was smooth and stress-free, which is rare in the world of car buying. I left with a car I love and peace of mind knowing I was taken care of by true professionals. Highly recommend Alfa Romeo to anyone in the market for a new or used vehicle!
2 months ago
Excellent service provided from Cristian today at research garage. We successfully purchsed our new car with Cristian. Friendly & welcoming atmosphere within the branch and introduced to the service manager Rob for a face to a name for any future service requirements on the vehicle. Would certainly purchase through research garage in the future and recommend to family & friends. Thank you.
4 months ago
I recently purchased a Peugeot 308 from this dealership, and the experience was fantastic from start to finish. Gabriela was absolutely amazing—professional, knowledgeable, and incredibly helpful throughout the entire process. She made everything smooth and stress-free, ensuring I had all the information I needed and keeping me updated every step of the way. Her customer service was top-notch, and I couldn’t be happier with my new car. Highly recommend both Gabriela and the dealership
4 months ago
We ( my wife and me)recently purchased a used Fiat 500 convertible . The car was just in stock and needed preparation. Blake served us during the sale and went above and beyond to insure the car was prepared to a very high standard before collection ( including service and new tyres). We’ve bought cars from this dealer before , and had dealt with Blake previously and were very happy . Yet again we received a great service from Research garage ( and Blake) and would highly recommend them
6 months ago
Saw a Fiat 500 on Autotrader, was quite a rare model and exactly what I was looking for. Phoned up and went to see it on the same day (170 mile round trip), I was helped by Blake who was great. There were a few bits and bobs that needed addressing on the car which we were assured would be sorted. We were offered a good trade-in for our vehicle, test drove the 500 and loved it. Deposit put down, finance accepted and we collected the following week. All issues had been sorted (all minor, but needed doing) and I am very happy with the car. Blake was very professional to deal with and I would definitely recommend this dealer - 100%!
2 months ago
Very good experience. Saw an Abarth 595 advertised that really interested me,and at a very good price. Sent an email enquiry, and was called back by Ashley within 10 minutes. A little bit of toing and frowing, a price agreed, and I drove 40 miles to view, test drive and leave a deposit. All within 2 hours!! The car was immaculately presented and prominently parked to easily view.
Ashley was very easy going, friendly and understood I didn’t want any flannel!
Three days later I picked the car up, seen by a lovely lady (sales manager?, but can't remember her name sorry!) Final details sorted in 30 minutes, and had an entertaining drive home. Best dealership I've ever been to.
2 months ago
Great service, amazing customer care, honest and open information and very welcoming. I cannot recommend them enough! Ashley was great too, really helpful and very easy to deal with. No pressure sale and free coffee!
2 months ago
I have bought many cars before from other reputable dealers but never have I received the exceptional service I got from Dilan Zinzuwadia.
He is very professional, friendly, honest, patient and he goes above and beyond to exceed expectations.
I am completely satisfied with my purchase. I feel at ease and trust that I have bought a top quality car from a top man.
I recommend anyone to deal with Dilan. He is true asset to the company.
Thank you so much Dilan..
3 months ago
Good experience at Research Garage (Nuneaton) yesterday. Helpful, knowledgeable and pleasant staff. Serviced my Alfa while I waited. What they told me would happen, happened. Clean coffee machine areas etc and plenty of comfortable seating. A clean, well organised and run car dealership. Will use again in the future. Thank you to all at Research.
3 months ago
I recently brought a car from here and the service was excellent. We were looked after by Andy W and he was such a lovely man, we can't thank Andy enough for all his help, we would highly recommend this place for anyone looking for a new car. Andy deserves such recognition for his professionalism and knowledge and I now have my dream car. Thank you Andy and research garage.
3 months ago
Rob was one of if mot the most helpful salesman I have ever had the pleasure of buying a car off! Helped my little sister get into ger first car and explained everything so well couldn't recommend enough!!
4 months ago
Just bought an Alfa Giulia Veloce from Research Garage. Lovely car and Nathan was an excellent representative, explaining all of the issues in detail and even giving me a very fair price for my electric car (sadly, before its time) in part exchange. I look forward to many miles of fun motoring.
4 months ago
5* service from Rob. Had a serious issue with a newly purchased car from Stellantis &You which almost completely put me off the car I wanted. After speaking with Rob @ Research Garage, my faith has been restored. Had my new 208 GT Line for about a week now and it drives perfectly - so far, so good! Covered by a 2 year warranty for a really good price. Would defo recommend the company, great service.
4 months ago
Thank you so much to the guys and girls at research garage Hinckley. I hired a Peugeot 208 for a family funeral and the car was amazing, and the staff are always kind and caring every visit. Wouldn’t go anywhere else. Thank you ☺ï¸
4 months ago
Have had the last three services of my Quadrifoglio at this garage and each time the service team have been fantastic. Earlier this week I had an issue - I called up Monday, Appt made for Diagnostic on Thurs. Car dropped off the day before and handed a beautiful clean courtesy car.. Car was repaired and ready to collect the same day. Can’t thank the ladies on service desk enough ðŸ™