2 weeks ago
Cant fault Lee, the general manager for helping me. Had a letter for my car to be recalled, tried so many garages. Rang through to research garage and Lee got this done straight away. Along with any other staff, that helped along the way. Within 20 mins they rang me back and booked me in for the following week. I can now feel safe knowing my air bags have been done and I can stop panicking now. Thank you all for everything. Ticked every box with customer service and helpfulness.
3 weeks ago
The standards we all Deserve
I have been driving for many years and brought so many cars, but can honestly say what a great experience, no push sales, answered every question I may of had, what really set the standards was from the manager to general manager to the guys on the showroom floor only one word exceptional ! In the end was so pleased I ended up purchasing two cars. The condition of both cars perfect can’t fault, also what stands out is the after care . I own my own business and I would be proud of a team like this. Well done Research Garage Hinckley .
a month ago
Excellent service from the team on a warranty repair. Big thanks to Laura for all the updates and for sorting out a hire car. Very happy. Thank you!
2 months ago
Excellent service provided from Cristian today at research garage. We successfully purchsed our new car with Cristian. Friendly & welcoming atmosphere within the branch and introduced to the service manager Rob for a face to a name for any future service requirements on the vehicle. Would certainly purchase through research garage in the future and recommend to family & friends. Thank you.
4 months ago
I recently purchased a Peugeot 308 from this dealership, and the experience was fantastic from start to finish. Gabriela was absolutely amazing—professional, knowledgeable, and incredibly helpful throughout the entire process. She made everything smooth and stress-free, ensuring I had all the information I needed and keeping me updated every step of the way. Her customer service was top-notch, and I couldn’t be happier with my new car. Highly recommend both Gabriela and the dealership
a month ago
Judging by the parking of the employees this is not somewhere you want to buy a car or have work done. They park badly (taking up enough room for multiple cars, blocking driveways and clogging up the road) on busy residential streets nearby the garage.
You're a vehicle garage, I struggle to understand how you do not have enough parking for your employees and instead choose to inconvenience local residents
3 months ago
I recently brought a car from here and the service was excellent. We were looked after by Andy W and he was such a lovely man, we can't thank Andy enough for all his help, we would highly recommend this place for anyone looking for a new car. Andy deserves such recognition for his professionalism and knowledge and I now have my dream car. Thank you Andy and research garage.
3 months ago
Rob was one of if mot the most helpful salesman I have ever had the pleasure of buying a car off! Helped my little sister get into ger first car and explained everything so well couldn't recommend enough!!
4 months ago
5* service from Rob. Had a serious issue with a newly purchased car from Stellantis &You which almost completely put me off the car I wanted. After speaking with Rob @ Research Garage, my faith has been restored. Had my new 208 GT Line for about a week now and it drives perfectly - so far, so good! Covered by a 2 year warranty for a really good price. Would defo recommend the company, great service.
4 months ago
Thank you so much to the guys and girls at research garage Hinckley. I hired a Peugeot 208 for a family funeral and the car was amazing, and the staff are always kind and caring every visit. Wouldn’t go anywhere else. Thank you ☺ï¸