Research Garage Fiat & Abarth

We travelled around France for 3 weeks in our campervan in limp mode. Not able to get it fixed over there, quoted dates in July to look at it. We got home on Wednesday 25/6. Thursday pm we booked an appointment for Friday 27/6 at 8.30. We waited while they did a diagnostic check. Ian (service manager) advised us that their was a problem that needed replacement fans, which they could get that afternoon. We left and at 5.30 that afternoon Ian called us to advise that we were able to pick the campervan up Saturday so we could go away again on Sunday. Outstanding service from the service team, they are second to none and would recommend anyone. Definitely 5* service.

We visited this dealership a few weeks ago and spoke to both a salesperson and the manager regarding a new Fiat 500 for our daughter. We explained that we wanted a 25-plate and were advised to return during the first week of March to place the order. We were also told that I would be kept updated if the number of available cars dropped to ensure we would get the car we required, we had No contact what so ever. We returned to the dealership the first week of March as agreed to be told they had no 500s left. We spoke to the branch manager, who seemed unconcerned about the arrangement he had agreed to with us. After we left this branch we travel over to Grays of Warwick where we found the perfect 500 for our daughter and perfect service. A lot more helpful and friendly. I would not recommend Fiat Research garage Nuneaton, unless you want to be counted as a number, not a customer.

We ( my wife and me)recently purchased a used Fiat 500 convertible . The car was just in stock and needed preparation. Blake served us during the sale and went above and beyond to insure the car was prepared to a very high standard before collection ( including service and new tyres). We’ve bought cars from this dealer before , and had dealt with Blake previously and were very happy . Yet again we received a great service from Research garage ( and Blake) and would highly recommend them

We went to see a Mini Cooper today. The sales advisor was very rude and undermined us the whole time - got the impression it was because we was younger. Wouldn’t even trust us with holding the keys. Gave us a silly low offer on our PX car. Wouldn’t recommend, find an independent dealer.

Saw a Fiat 500 on Autotrader, was quite a rare model and exactly what I was looking for. Phoned up and went to see it on the same day (170 mile round trip), I was helped by Blake who was great. There were a few bits and bobs that needed addressing on the car which we were assured would be sorted. We were offered a good trade-in for our vehicle, test drove the 500 and loved it. Deposit put down, finance accepted and we collected the following week. All issues had been sorted (all minor, but needed doing) and I am very happy with the car. Blake was very professional to deal with and I would definitely recommend this dealer - 100%!

Very good experience. Saw an Abarth 595 advertised that really interested me,and at a very good price. Sent an email enquiry, and was called back by Ashley within 10 minutes. A little bit of toing and frowing, a price agreed, and I drove 40 miles to view, test drive and leave a deposit. All within 2 hours!! The car was immaculately presented and prominently parked to easily view. Ashley was very easy going, friendly and understood I didn’t want any flannel! Three days later I picked the car up, seen by a lovely lady (sales manager?, but can't remember her name sorry!) Final details sorted in 30 minutes, and had an entertaining drive home. Best dealership I've ever been to.

Great service, amazing customer care, honest and open information and very welcoming. I cannot recommend them enough! Ashley was great too, really helpful and very easy to deal with. No pressure sale and free coffee!

Good experience at Research Garage (Nuneaton) yesterday. Helpful, knowledgeable and pleasant staff. Serviced my Alfa while I waited. What they told me would happen, happened. Clean coffee machine areas etc and plenty of comfortable seating. A clean, well organised and run car dealership. Will use again in the future. Thank you to all at Research.

Left us stranded in the carpark after fiat assist sent us there after having a brand new vehicle fail. Kids and dog left without any hope. Wouldn't even send out someone with the scanner to let us know if it was safe to continue our journey. Ended up in a car park overnight. Poor service and poor attitudes. You don't get that with premium German brands.