Research Garage Group
Eliot Way, Eliot Park, Nuneaton 
CV10 7RF

Service Advisor - Nuneaton

14 November 2023
Research Fiat & Abarth
£24,000 + Unlimited upsell commission
15 December 2023
Full Time


Research Garage Group are looking to recruit an experienced Service Advisor to join the Aftersales Team at our Nuneaton site (Fiat/Abarth,Alfa Romeo/Jeep franchises).

The role

  • Manage booking of MOTs, service and repair work
  • Manage service-related telephone, email and walk-in enquiries
  • Meet and greet customers
  • Communicate with customers about service work required and turnaround times
  • Reply to customer queries
  • Explain work done and breakdown of invoice
  • Advise customers of the benefits of service plans and warranty cover
  • Identify and discuss additional necessary work with customers
  • Contacting customers re MOT/service reminders and for Customer Service Surveys


  • 2 years experience in similar role
  • Full driving licence


  • Confident
  • Good communicator
  • Organised
  • Industrious
  • Diligent
  • Flexible
  • Resilient
  • Articulate
  • Numerate
  • Committed to excellent customer service
  • Open to training opportunities

Hours of work/holiday

  • Mon-Fri 08:00 to 18:00 with 1 hour lunch break
  • Every third Saturday morning 08:30 to 12:00
  • 20 days annual leave plus Bank Holidays


  • Basic £24k + unlimited upsell commission opportunity. Realistic OTE £30k.
  • Company pension


The role will be based primarily in Nuneaton but you may occasionally be asked to work at our Hinckley site to provide cover. This is a wonderful opportunity to join a premier local company with a proud 50 year heritage retailing 5 brands (Fiat, Abarth, Alfa Romeo, Jeep and Peugeot) across 3 locations in Nuneaton and Hinckley. We are consistently among the highest-performing dealers in the Stellantis network. We also sell a variety of quality used cars and carry extensive stocks across all sites.

Receive our latest news and offers:

Don’t worry we won’t bombard you with emails and you can refine your preferences at any time.

We use cookies

This website stores cookies on your computer. These cookies are used to improve your experience of this website.

By proceeding you accept their use. To find out more about the cookies we use, see our Cookie Policy.