Last Night Research Garage Group was awarded
‘Used car Dealership of the Year 2016’
By Car Dealer Magazine.
Quite frankly we are over the moon! And what a year it has been; every department has contributed towards this.
The team has worked continuously hard in achieving such a prestigious award; only through hard work and great team work has this been achievable.
Here is how Car Dealer recognised Research Garage Group for this award…
‘Now it starts to get interesting. Here at Car Dealer we have to sort through a pile of entries and go through the difficult process of whittling them down to a shortlist of five for 20 different categories.
We could of course make it simple for ourselves by just picking them at random – but we don’t. To make it to the final five you’ve got to show us you’re really on your game.
First up we look at all the entries and go through a pre-vetting process to come up with a long-list, in part based on the quality of information provided on your nomination form.
Then we play the ‘mystery shopper’ by phone, email or even a personal visit to get a sense of the quality of customer care, as well as looking at the quality of your website – from a customer’s point of view.
Once the scores are in our panel of judges – chaired by Mike Brewer – will sit down and come up with a shortlist in each category.
On the night itself one of those on the list will be going up on stage as the overall winner, while two others will be recognised as highly commended in their category.’
-Car Dealer Magazine
Research knew good things would come if the work ethic was right and actually relating to our customers rather than selling. This is a key point to our success.
We would like to personally thank each and every one who has helped us along this journey and look forward to many more in the future!