Terms & Conditions / FAQ
Rental Terms
Please be advised if you do not adhere to the Terms & Conditions regarding Driver Age, Payment, Driving Licences & history, Identification Required and Rental Payment Terms when collecting your vehicle our Cancellation Policy will be enforced.Vehicles images are examples only, specific models cannot be guaranteed.
Price
Rates include insurance (subject to the damage liability of the vehicle), VAT, breakdown cover & unlimited miles (unless otherwise stated).
Driver Age
All drivers must be aged between 24 and 72 inclusive.
Damage Liability
Insurance is subject to a damage liability which is £500.00. Reduction to £250.00 is charged at £7.00 a day.
Payment
Payment is required by credit card (Visa, Mastercard, American Express) or UK debit card (Switch, Solo, Maestro, Visa Electron, issued on UK banks only).Credit or debit card must always be in the name of the main driver.
Payment
Prices quoted are for use in mainland UK only. Additional charges and mileage restrictions will apply for overseas use.
Driving Licences & history
Anyone who will be driving the vehicle must present a valid driving licence with their current address (having a current address on your driving licence is a legal requirement), in person, at the time of collection. No copies of licences will be accepted. Drivers aged between 24-72 must have held a full driving licence for at least 12 months. Licence endorsements up to 9 points are accepted. If the driver has been banned from driving for a DD, DR or UT offence, or has been disqualified for 12 months or more, we will only rent 5 years or more after the return of the licence.
Identification required if UK Resident
IMPORTANT: On collection of vehicle, renter must produce: valid driving licence (both parts of UK licence) - we cannot accept an expired photocard.
Additional Driver
Additional Drive is charged at £8.00.
No Show
Customer will be charged £40.00.
Collection
When collecting the vehicle, the Lead Driver must present a valid driving licence (both parts of the new UK Licence are required)- we cannot accept an expired photocard (see Driving Licences section for further details)
2 additional forms of ID to confirm home address (eg. utilities bill, bank statement, must have been issued to driver within 8 weeks of date of hire) plus a credit or debit card in their own name (see section on Rental Payment terms for further details)
Additional drivers must present a valid driving licence (both parts of new UK Licence are required) - we cannot accept an expired photocard.
Rental period
You will have the vehicle for the rental period shown in your Reservation Confirmation. If you do not bring the vehicle back on time, or if you do not contact us and get our agreement to an extension of your rental, you are breaking the conditions of this agreement. We can charge you for every day or part-day you have the vehicle after you should have returned it to us. Until we get the vehicle back we will charge you the daily rate specified on the rental agreement when you collect the vehicle.
Rental agreement
You will be asked to sign a Rental Agreement when you collect you hire vehicle.